Serving every customer with respect and dignity

At Foss National, we are committed to providing outstanding customer service to all, following our company-wide principles of independence, dignity, integration and equal opportunity. Our policies are consistent with the requirements outlined in the Customer Service Standard of the Accessibility for Ontarians with Disabilities Act (AODA), 2005.

For more information, download the following documents, or contact us.  [LIST OF PDFs]

Proud to be Women Certified®

Foss National is proud to be a designated WomenCertified® business. The WomenCertified® seal is your assurance that we value our female customers and seek to serve women’s needs and preferences, and deliver the highest quality of customer experience to our female customers.

This award is based on customer surveys and a rating system developed by research providers such as the Wharton School of Business and JD Power.

Community Giving and Outreach

Foss National is more than a business: we are caring, supportive, giving participants in our communities. We take our corporate social responsibilities seriously, and we strive to give back to the people and communities that have been part of our success.

We encourage our people to volunteer their time with charitable organizations and to help us find worthy charities to support. Staff members have ridden in the annual Becel Heart & Stroke Ride for the Heart & Stroke Foundation. We have held a Cupcake Day for the SPCA and humane societies, and our President bought McHappy Day lunches for our staff to support Ronald McDonald House and other charities.

Camp Oochigeas, for kids with cancer (Toronto)

One of our principal charities is Camp Oochigeas, an Ontario camp for kids with, and affected by, cancer. “Camp Ooch” provides unique opportunities for growth through challenging, fun, enriching and magical experiences.

Learn more about Camp Ooch here.

Other charities that we support or have supported include:

  • The Toronto Star Santa Claus Fund
  • Samaritan’s Purse Canada – Operation Christmas Child
  • Hope for Children Foundation 

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